1. No Refund Policy

All sales are final. Once payment has been processed, Tri Merge Solutions (“Company,” “we,” “our,” or “us”) does not offer refunds except as explicitly stated below. By submitting payment, you acknowledge and agree to this policy.

2. 48-Hour Cancellation Window

Customers have up to 48 hours from the time of payment to request a cancellation and full refund. Any request made after this time frame will be denied, and no refund or partial refund will be issued.

Refund requests within the 48-hour window must be submitted in writing to Refund@tmi-ms.com and will only be honored if no work has begun on your project.

3. Client Responsibility

It is the client’s responsibility to provide all required documents, information, and materials necessary to complete the project.

• Failure to provide these items in a timely manner does not qualify for a refund.
• Delays caused by the client’s inability to supply requested documents are not grounds for cancellation after the 48-hour window.

4. Compliance Checklist Requirement

Before accepting payment, we will provide you with a Compliance Checklist outlining all required documentation and steps for your project.

• This checklist must be signed and returned prior to payment processing.
• By signing, you confirm that you have read, understood, and are prepared to meet the requirements to complete your project.

5. Florida Law

This Refund Policy is governed by and construed under the laws of the State of Florida, without regard to its conflict-of-law provisions. Any disputes will be resolved in the appropriate courts of Florida.

6. Contact Information

For questions regarding this Refund Policy, please contact:

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Tri Merge Solutions

P.O. Box 470068
Lake Monroe, FL 32747
Phone: 407-796-1996
Email: Refund@tri-ms.com
Website: www.tri-ms.com